At MIRC we are always concerned about the continued success of our dealers. Providing high quality guitars at attractive wholesale prices, is a very important part of achieving this result. The following SIX step Process is the designed to insure that you get the very best value for your “USED” guitar dollar.

When a guitar shipment arrives at our warehouse, our Receiving Manager and his staff unpacks, counts and inspects each guitar. The manufacture’s serial number is removed and replaced with our MIRC serial number. Then the word “USED” is stamped on the back of the head stock. These last two steps are taken, to protect the interests of our manufactures and to prevent the filing of improper warranty claims. The guitars are then graded and prepared to go into our restoration shop.

The second inspection is performed by our professional repair staff, while completing any necessary repairs and adjustments, The MIRC Restoration Shop is one of the largest and highest volume shops in the country. We perform over 4000 individual repairs per month. Our shop has been awarded a “Gold” level certification from Fender™ and employs one “Gold“, six “Silver” and several “Bronze” level repair techs.

The Quality Control Manager performs the third inspection and determines the final ‘GRADE' of the guitar. This process involves checking all seams, surfaces, finish, set-up and electronics. This detailed inspection takes approximately five minutes per guitar.

The fourth inspection is completed by our courteous, knowledgeable
Sales Staff, while preparing your order for shipping.

The fifth inspection is the responsibility of our Warehouse staff. While carefully packing your guitars into double walled boxes, for their protection, each instrument is given one more check.

Step six is our Returns and Warranty plan which can be read
here in PDF format >>

We know that we don’t have to be this thorough, but we also know that it’s the right thing to do.